KUALA LUMPUR, 30 JUNE: All Transport Ministry agencies will reopen their counters tomorrow, with some guidelines in place, as announced by Chief Secretary to the Government Tan Sri Mohd Zuki Ali yesterday. In a statement released today, the Ministry stated that the counter services would only be available for services that could not be completed online, and that physical attendance would be by appointment only, with no walk-ins permitted.
It further said that “the capacity of those on duty at the counters must not exceed 50%.”
All Road Transport Department (JPJ) counter services for commercial and private vehicle transactions will be available, according to the Ministry, with the exception of services that may be completed online through the public portal mySIKAP or the department’s strategic partners.
It claimed there were 38 services available online through mySIKAP, but 11 other transactions, such as booking registration numbers and ownership details, would require biometric confirmation (one-time registration) in order to complete an online transaction on mySIKAP.
For further information, visit the JPJ official Facebook page @jabatanpengangkutanjalanmalaysia, which also has a list of neighboring JPJ branches where appointments can be made.
Except for driving licenses, all applications for the Land Public Transportation Agency (APAD) can be made through appointments. Appointments can be made using the APAD portal, which is accessible starting at 4 p.m. at https://www.apad.gov.my/temujanji/index.html.
“Applications for Temporary Operator Licenses must be sent directly to [email protected] through email.
“During the National Recovery Plan time, operators and companies are not required to submit license renewal applications within 90 days of the expiration date,” it said, adding that the public may get more information from the APAD’s Facebook page, @APADchannel.
Meanwhile, the Marine Department and the Sabah Commercial Vehicles Licensing Board (CVLB) each offer seven transactions that can be completed by appointment at the counter.
For more information on appointments, contact the Marine Department’s hotline at 03-3346 7777/7620 or send an email to [email protected]. Call the hotline at 088-238244/245 or contact [email protected] for Sabah CVLB appointments.
Only six transactions, including applications for new or extra commercial vehicle licenses and renewals of commercial vehicle licenses, are available at the Sarawak CVLB through appointments.
Contact the hotline at 082-412073/413303 or email [email protected] for further information.
In the meanwhile, appointments for Puspakom can be scheduled online at www.mypuspakom.com.my or over the phone at 03-5101 7000.
The Ministry of Transportation also advised those engaging with the relevant agencies to follow standard operating procedure, which includes wearing face masks and using hand sanitizers./n
