PUTRAJAYA (June 29): Government service counters, which have not been physically opened during Phase 1 of the movement control order (MCO) under the National Recovery Plan (PPN), will resume operation nationwide from Thursday (July 1) with certain operational procedures, said Chief Secretary to the Government Tan Sri Mohd Zuki Ali.
Government service counters have not been physically operating since June 1, excluding health service, police stations and international entry points involving customs, immigration and quarantine.
Mohd Zuki said the government decided to do so after scrutinising the pressing need to open its counters based on public feedback.
He said the opening will involve services that cannot be carried out online with not more than 50% of counter staff capacity, and are available only on appointment.
“Heads of departments must ensure all Covid-19 standard operating procedures (SOPs), issued by the National Security Council and Ministry of Health (MoH), are adhered at all time in balancing optimum service delivery to clients and to prevent Covid-19 at the workplace,” he said in a statement today.
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