Bellsystem24’s hybrid call centers in Taiwan will combine customer service agents with local startup Intumit’s AI chatbot. (Bellsystem24)
KAORU TAKATSUKI, Nikkei staff writer |
TOKYO — Japan’s Bellsystem24 will team with Taiwanese tech startup Intumit to develop a generative artificial intelligence-based call center service for launch in Taiwan this spring.
The Japanese company on Wednesday announced a business partnership with Intumit.
