KUALA LUMPUR, 14 JULY: Despite the fact that its counters are closed countrywide because to the Covid-19 outbreak, the National Higher Education Fund Corporation (PTPTN) provides a variety of online services to ensure that its customers are not affected. Customers who desire to acquire services for loan applications and repayments, the establishment of new accounts, or making additional deposits to National Education Savings Scheme (SSPN) accounts should use PTPTN’s different online facilities, according to a statement released today by PTPTN.
“These initiatives are in keeping with PTPTN’s objective for full digitisation in end-to-end public delivery service,” the organization stated.
Online education loan applications and loan advance payment (WPP) checks are also available at www.ptptn.gov.my.
Students can submit their offer paperwork and loan agreements to the PTPTN headquarters at Menara PTPTN here without needing to be present at the counter for approved loan applications.
“PTPTN has also provided flexibility in the aftermath of the epidemic by extending the delivery period of the documents, as announced on the PTPTN official portal. Students are advised, however, to submit their documentation within the deadline “PTPTN stated.
According to the statement, the PTPTN’s official portal provides a total of seven online service facilities for loan repayments, including payment via the fpx channel using a bank account or credit card, loan statement viewing, salary deduction application, and direct debit.
PTPTN’s web portal also offers loan repayment options using mobile phone apps including MyPay, Shopee, BESTPay, KiplePay, and KelantanPay, as well as Internet banking options like JomPay and e-Pay terminals at select locations.
The same services are available for SSPN-related concerns on the corporation’s web portal and through numerous channels.
Customers can reach the PTPTN through the PTPTN Careline at 03-2193 3000, live chat at www.ptptn.gov.my, the PTPTN’s e-complaint channel at https://eaduan.ptptn.gov.my/, its marketing executives at https://www.ptptn.gov.my/hubungi-ptptn, or its many official social media profiles./n
