California- and Bengaluru-based Ushur, an AI-powered customer experience automation platform, has raised $50 million in its Series C funding round led by Third Point Ventures.
The financing also saw the participation of existing investors Iron Pillar, 8VC, Aflac Ventures, and Pentland Ventures, Ushur said in a statement.
Funds from this round will go towards expanding Ushur’s experience automation portfolio, developing new innovations in AI, and moving into new regions and industry verticals, the statement added.
In the last 12 months, Ushur claims to have tripled its headcount, doubled its customer base, and achieved a net revenue retention (NRR) of 164% as enterprises move toward AI-driven automation solutions purpose built for end-to-end customer engagement applications.
Ushur’s enterprise-ready platform has artificial intelligence at the core. It uses conversational AI, language intelligence, and document understanding to deliver industry-specific, hyper-personalised customer experience solutions.
INDIA DEAL MONITOR
Here are the prominent venture capital transactions in India announced from February 5-8, 2022.
StartupHeadquarterInvestment Size (USD)Investment StageLead Investor(s)Other Investor(s)IndustryVerticals
Ushur LandsBengaluru50,000,000Series CThird Point VenturesIron Pillar, 8VC, Aflac Ventures, Pentland VenturesSoftwareSaaS
Simple EnergyBengaluru20,000,000BridgeDr Arokiaswamy Velumani, Ashwin Hinduja, Sanjay and Sandeep Wadhawa, Sripriya Kalyanasundaram, Purple Moon Ventures, Manish Bharti, Vasavi Green Tech-Automobiles Other Vehicles & PartsElectric/Hybrid Vehicles
Mensa BrandsBengaluru36,200,000DebtTradeCred-RetailE-commerce
Winston IndiaFaridabad120,772—ElectronicsE-commerce
RoyalPOSSurat60,000SeedTVS Electronics Limited-SoftwareSaaS
LoanTapPune2,900,000DebtLighthouse Canton-Finanicial ServicesFintech Lending
PickMyAdChennai157,004Pre-SeedSaravanakumar Kandasamy (SK), co-founder at Cookr-Marketing/AdvertisingAdtech
Pan HealthcareRajkot, Gujarat48,000,000Private EquityMotilal Oswal-Consumer ProductsE-commerce
Bike BazaarPune10,000,000Series DDEG-Finanicial ServicesFintech Lending
FireCompassBengaluru7,000,000-Cervin and Athera Venture PartnersBIF (Bharat Innovation Fund)SoftwareSaaS
Entropik Bengaluru25,000,000Series BBessemer Venture Partners, SIG Venture CapitalTrifecta Capital, Alteria CapitaL, Bharat Innovation FundSoftwareSaaS
BharatAgriPune1,600,000Series ACapria VenturesOmnivore, India Quotient, 021 Capital, Ratnagiri Impex and Sanjiv Rangrass (Unitus Ventures)AgribusinessAgtech
CusmatHyderabad3,500,000Series AArkam VenturesUnitus, Better Capital, Venture Catalysts, MapMyIndia, 9 Unicorns, We Founder Circle, Mumbai Angels Network, Dholakia Ventures, Ice VC, Legacy asset LLPEducation/TrainingHR Tech
InkleBengaluru1,500,000Pre-SeedPicus Capital, Saison Capital, Force Ventures-SoftwareSaaS
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